{"id":17711,"date":"2025-03-20T23:55:35","date_gmt":"2025-03-20T23:55:35","guid":{"rendered":"https:\/\/ourtimenew.com\/?p=17711"},"modified":"2025-03-20T23:55:35","modified_gmt":"2025-03-20T23:55:35","slug":"five-guys-owner-explains-why-their-food-is-so-expensive-after-customers-receipt-goes-viral","status":"publish","type":"post","link":"https:\/\/ourtimenew.com\/?p=17711","title":{"rendered":"Five Guys owner explains why their food is so expensive after customer’s receipt goes viral"},"content":{"rendered":"

Five Guys owner has revealed why their food is so expensive after a customer’s receipt went viral on social media.
\n\"\"
\nFive Guys owner has revealed why their food is so expensive. Credit: Europa Press News \/ Getty<\/p>\n

A disgruntled diner recently took to social media to vent their shock over the price of a meal at the popular burger chain.<\/p>\n

They shared a picture of the receipt which showed that a bacon cheeseburger cost $12.49, small fries were $5.19, and soda came in at $2.89, setting them back a whopping $24.10.<\/p>\n

\u201cI was expecting about $12 to $15 per person for Five Guys. $22 (without tip) just seems to cross a line. What is the right amount these days?\u201d they wrote in a follow-up post.
\n\"\"
\nA Five Guys customer posted the price of their meal. Credit: WallStreetMav \/ X<\/p>\n

While Five Guys is known to be pricier than many other fast food chains, its CEO and founder Jerry Murrell believes the cost is completely justifiable, and he\u2019s got a simple explanation for it.<\/p>\n

Murrell, who started the family-run business in 1986 and named it after his five sons, has long defended the company\u2019s higher prices.<\/p>\n

\u201cOur food prices fluctuate,\u201d Murrell told Inc Magazine. \u201cWe do not base our price on anything but margins.\u201d<\/p>\n

According to Murrell, the fast food chain adjusts its prices based on what it costs them to buy ingredients. \u201cWe raise our prices to reflect whatever our food costs are. So, if the mayonnaise guy triples his price, we pay triple for the mayonnaise!” he said, adding: “And then we\u2019ll increase the price of our product.”<\/p>\n

Despite some customer frustration, the pricing strategy works – Five Guys now operates nearly 1,700 locations worldwide, with another 1,500 in development.
\n\"\"
\nMurrell named the company after his five sons. Credit: The Washington Post \/ Getty<\/p>\n

For those feeling the pinch, there may be some good news for customers in the US.<\/p>\n

In January, Five Guys introduced a new \u201cClassic Combo\u201d meal deal, which is being tested in 177 restaurants across the States. The deal includes a Little Burger or Little Cheeseburger, a Little Fry (regular or Cajun), and a 16-ounce drink for $12.99.<\/p>\n

Murrell acknowledged that customers have been asking for a combo meal for years, and the company is finally testing the idea.<\/p>\n

\u201cOur loyal fans have requested a combo from us for a long time, and we are ready to give them this gift leading up to our 40th anniversary,\u201d Murrell said.<\/p>\n

If the trial run is successful, the Classic Combo could expand to more locations and maybe even make its way to other countries like the UK, where customers are just as eager to save money.
\n\"\"
\nMurrell revealed the staggering costs are based on how much he pays for ingredients. Credit: Eduardo Parra \/ Getty<\/p>\n

Murrell concluded that Five Guys has always taken a no-frills approach to its restaurants, focusing on quality over gimmicks.<\/p>\n

\u201cThat\u2019s why the d\u00e9cor is so simple – red and white tiles. We don\u2019t spend our money on d\u00e9cor. Or on guys in chicken suits. But we\u2019ll go overboard on food,\u201d Murrell told Inc Magazine.<\/p>\n

He told Inc Magazine that the “best salesman is our customer,” adding: “treat that person right, he’ll walk out the door and sell for you.”<\/p>\n","protected":false},"excerpt":{"rendered":"

Five Guys owner has revealed why their food is so expensive after a customer’s receipt went viral on social media. Five Guys owner has revealed why their… <\/p>\n","protected":false},"author":1,"featured_media":17716,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17711","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/ourtimenew.com\/index.php?rest_route=\/wp\/v2\/posts\/17711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ourtimenew.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ourtimenew.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ourtimenew.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ourtimenew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17711"}],"version-history":[{"count":1,"href":"https:\/\/ourtimenew.com\/index.php?rest_route=\/wp\/v2\/posts\/17711\/revisions"}],"predecessor-version":[{"id":17717,"href":"https:\/\/ourtimenew.com\/index.php?rest_route=\/wp\/v2\/posts\/17711\/revisions\/17717"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ourtimenew.com\/index.php?rest_route=\/wp\/v2\/media\/17716"}],"wp:attachment":[{"href":"https:\/\/ourtimenew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ourtimenew.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=17711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ourtimenew.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=17711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}