Go woke, go broke isn\u2019t just confined to media and tech companies that get financially hammered after going woke in a ridiculous way and infuriating their consumer base. Though that\u2019s the most frequent time the saying crops up, as recently has happened with Netflix, for example, it can apply to all manner of companies.<\/p>\n
In fact, even companies that make and deliver pizza on a massive scale can apparently start suffering the financial consequences of moving away from traditional, conservative values, and adopting the current thing as their mantra.<\/p>\n
Such is what has apparently happened to Papa John\u2019s, one of the main fast-food pizza chains. According to the company\u2019s former CEO, it has gone all in on PR and ditched what used to make it operationally excellent, leading to it losing its way and suffering the consequences.<\/p>\n
Speaking on that, former Papa John\u2019s CEO John Schnatter said: \u201cI think they\u2019ve really lost their way. It used to be an operational-driven company. Now it\u2019s a lawyer, PR-driven company. They don\u2019t run their company on principles and values. <\/p>\n
Continuing, Mr. Schnatter noted that Papa John\u2019s is facing a steep decline in its business with him gone, saying, \u201cThey\u2019re losing traffic, they\u2019re losing customers. I think the traffic count\u2019s less than what it was when I was there six years ago. Over 40% of the stores are losing money.\u201d<\/p>\n
Then, Schnatter went on to claim that while Papa John\u2019s was voted as having \u201cthe highest quality in the pizza category\u201d 18 times in 19 years on the American Customer Satisfaction Index during his leadership, \u201cThey now are down with Little Caesar\u2019s, so the thing has really got away from them.\u201d And why is the company doing poorly? As he put it, \u201cIf you don\u2019t have that quality, you don\u2019t have that service, and you don\u2019t have that culture, you\u2019re asking for, you know, a bad day at the office.\u201d<\/p>\n
But it\u2019s not just operational excellence that the pizza giant has drifted away from. It also used to have conservative values, values that have fallen by the wayside after Schnatter was forced out of the company. Speaking on that, he said: \u201cWe used to say the pledge of allegiance to the country before meetings. We ran our business on principles. We had the highest quality, we had the best service, we had the best culture, we were voted the best place to work in Kentucky.<\/p>\n
He also explained why he thinks he was targeted by cancel culture, saying, \u201cPapa John\u2019s debunked every single element on the Left\u2019s ideology, so unbeknownst to me, I had a giant target on my back just by being the American dream and the folks around me living the American dream.\u201d<\/p>\n
Schnatter, who describes himself as a victim of cancel culture, was forced out of his company for using a racial slur during a conference call. With him went the company\u2019s culture, apparently, and so too have gone its profits and the likelihood that consumers will want to order from it.<\/p>\n","protected":false},"excerpt":{"rendered":"
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